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Careers at Astley Clarke

Astley Clarke is a British fine jewellery brand founded in London by Bec Astley Clarke MBE to celebrate design and colour in fine jewellery and to create a brand that represents all that is good and proper about British luxury. Astley Clarke’s personality is imbued with the wit and irreverence that captures the imagination of a new generation of luxury customers. We combine the grandest of ideas with an acute attention to the tiniest of details.

Based out of a little cobbled mews in W2, the head office houses the whole UK team from the design studio through to marketing and accounts. We may be a small team but we are one that is dedicated to championing everything we love about Astley Clarke. Our current vacancies are listed below so if you would like to become a part of the Astley Clarke team please do not hesitate to get in touch at HR@AstleyClarke.com.

Available Positions

UK ACCOUNT MANAGER

Reports to: Head of Retail


Overview: To achieve the agreed UK wholesale and Concession sales plan through opening appropriate new accounts and maximizing sell through of existing accounts.


Business Development:

  • Working with the Head of Retail to identify approach and open any potential new wholesale locations for the brand.
  • Managing salesman sample sets and ensuring brand collateral is in pristine condition to present to new potential accounts and requesting stock and samples for sell in appointments where needed.
  • Ensuring the line sheets are kept up to date in Asset Bank by collection and season.
  • Project managing any UK based tradeshows with support from the Head of Retail and assisting with administration for some overseas tradeshows.
  • Working closely with new stores from order through to set up and invoicing to ensure all administration runs smoothly.
  • Consistently networking to identify any new opportunities.

Account Management:

  • Build a strong working relationship with the buyers, store managers and in-store sales teams to improve our space in stores and ensure the sell through meets expectation.
  • Deal with any day to day store enquiries and stock requests and work closely with the Customer Service Manager to ensure any repairs are processed efficiently.
  • Set store targets and report on sell through on a regular basis; where appropriate introduce sales staff incentives for achieving stretch performance.
  • Ensure all stores receive monthly social email and any marketing support including look books, postcards and catalogues.
  • Ensure all stores are sufficiently stocked with packaging and all counters have the appropriate materials such as stationary, data capture cards and other marketing collateral.
  • Implement, monitor and report on results of initiatives and training.
  • Run marketing initiatives with the stores to help build relationships and increase awareness of the brand, this will involve events, competitions, social activity and online promotions.
  • Work closely with our accounts to ensure their online presence is kept up to date by sending images, product information and stock levels regularly.

Visual Merchandising:

  • At the start of each season create a compelling a visual merchandising strategy and manage the VM photography to act as planograms for all retail locations including Boutique, Concessions and Wholesale accounts.
  • Work with Head of Retail and Merchandising to put together appropriate buy in packages for the upcoming season.
  • Liaise with Merchandising to ensure new orders are accompanied by appropriate prop orders and these are ordered and delivered via the Elucid system.
  • Visit stores regularly to manage in-store displays and implement new VM plans and feedback on stock levels identify any replenishment required.
  • Manage relationship with our POS suppliers to ensure best selection and prices, place regular orders and ensure that we always have the appropriate props in stock at all times.
  • Project manage any new POS designs and work with the supplier on the CAD process and prototyping.

Training:

  • Update, print and distribute the Jewellery Expert Training Guide, review with stores and test staff on new product knowledge to ensure it is being read and used.
  • Work closely with the concession store managers to ensure all concession staff are fully trained on new collections by conducting regular training sessions. Ensure any seasonal price adjustments are clearly communicated and implemented quickly in stores.
  • Participate in stock counts as required; identify any possible weaknesses in our existing systems or processes.

Other:

  • Provide support to organising and managing retail and press events.
  • Supporting the Personal Shopping team where required.
  • Liaising with Marketing and Merchandising to ensure the retail channel is fully supported.
  • Propose new initiatives to drive sales and build brand awareness across the UK.


Please apply with your CV and covering letter to HR@AstleyClarke.com.

 


FULL TIME & PART TIME SALES ASSISTANTS

Do you have buckets of designer or luxury jewellery experience with a reputation for exceptional customer experience? We would like to hear from you. As a rapidly growing British brand we often have roles available in our concessions within London’s finest department stores. We offer superb product training for the right candidates as well as a generous jewellery allowance and yet more incentives.

Please apply with your CV and covering letter to HR@AstleyClarke.com.