Customer Service

• Questions about your order?
• Contact us
• Delivery
• Returns
• Your order history
• FAQs

• Personal Shopping
• Meet the Personal Shoppers
• Make an appointment

• Visit the London Boutique
• Please visit us, no appointment is necessary
• Find our Boutique
• Visit our Stockists

• Bespoke
• Bespoke Jewellery
• Gallery of Work
• Engraving

Frequently asked questions

How do I measure my ring size?

For help finding your ring size, please visit our guide to measuring your ring size.

Or click here, and we'll send you a FREE RING SIZER in the post.

What is gold vermeil?

Vermeil is a combination of Sterling Silver with a layer of gold on top. To be considered vermeil, the gold must be at least 9 carat and be at least 1.5 micrometres thick. more

Do you offer a bespoke service?

Yes we do. Our bespoke service provides personal consultation with our Creative Director Lorna Watson and our personal shopping team, to create a one-off piece of jewellery that far surpass your expectations. more

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