Delivery Times and Costs

We offer free delivery to the UK on all orders. We also have "Next Day," "Same Day" and "Collection" delivery options if you need your jewellery quicker than our standard 2-3 days delivery time.

UK Delivery Options:

LAST ORDER DATES FOR CHRISTMAS

UK Standard delivery

- Order by 3pm (GMT) on Tuesday 19th December.

UK Next day delivery

- Order by 2pm (GMT) on Thursday 21st December.

Exclusions: Delivery to Channel Islands, Isle of Man, Northern Ireland, Scilly Islands, the Scottish Highlands and Islands, and the following postcodes with a two day delivery as standard: AB31-AB35, AB41-AB54, AB36-AB38, AB55-AB56, FK17-FK21, HS1-HS9, IV1-IV63, KA27-KA28, KW0-KW14, KW15-KW17, PA20-PA78, PH15-PH18, PH19-PH29, PH32-PH33, PH45-PH48, PH30-PH31, PH34-PH44, PH49-PH50, ZE1-ZE3.

London Same day

- Order by 10am (GMT) on Friday 22nd December.

The London delivery services are avaliable for the following London postcodes: E1, E2, E3, E8, E9, E14, E15, EC1, EC2, EC3, EC4, N1, N4, N5, N6, N7, N16, N19, NW1, NW3, NW5, NW6, NW8, SE1, SE5, SE8, SE11, SE14, SE15, SE16, SE17, SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, W1, W2, W3, W4, W6, W8, W9, W10, W11, W12, W14, WC1, WC2.

UK Click & Collect

- Order by 1pm (GMT) on Friday 22nd December.

International Standard delivery

-Order by 23:59 (GMT) on Sunday 17th December.

1. UK standard delivery £4 (Free Over £75)

3-5 working days, a signed-for service delivered by DPD or Royal Mail.

2. Store collection, Astley Clarke, 31 Monmouth Street WC2H 9DD - FREE

We will email you within 2 working days to advise collection is ready. Order by 11am for next working day collection.

3. Next Day Delivery (non-personalised items) - £5 (Free Over £250)

 Order by 1pm for next working day delivery. If you place your order for next day delivery on a weekend, it will be processed on the next working day.

Exclusions: Delivery to Channel Islands, Isle of Man, Northern Ireland, Scilly Islands, the Scottish Highlands and Islands, and the following postcodes with a two day delivery as standard: AB31-AB35, AB41-AB54, AB36-AB38, AB55-AB56, FK17-FK21, HS1-HS9, IV1-IV63, KA27-KA28, KW0-KW14, KW15-KW17, PA20-PA78, PH15-PH18, PH19-PH29, PH32-PH33, PH45-PH48, PH30-PH31, PH34-PH44, PH49-PH50, ZE1-ZE3.

4. Next Day Delivery (personalised items) - £19.95 (Free Over £250)

Order by 11am for next working day delivery.

Exclusions: Delivery to Channel Islands, Isle of Man, Northern Ireland, Scilly Islands, the Scottish Highlands and Islands, and the following postcodes with a two day delivery as standard: AB31-AB35, AB41-AB54, AB36-AB38, AB55-AB56, FK17-FK21, HS1-HS9, IV1-IV63, KA27-KA28, KW0-KW14, KW15-KW17, PA20-PA78, PH15-PH18, PH19-PH29, PH32-PH33, PH45-PH48, PH30-PH31, PH34-PH44, PH49-PH50, ZE1-ZE3.

5. Central London Same Day Courier (non-personalised items) - £14.95 (Free Over £250)

Order by 11am for same day delivery, excluding Bank Holidays and weekends.

The London delivery services are avaliable for the following London postcodes: E1, E2, E3, E8, E9, E14, E15, EC1, EC2, EC3, EC4, N1, N4, N5, N6, N7, N16, N19, NW1, NW3, NW5, NW6, NW8, SE1, SE5, SE8, SE11, SE14, SE15, SE16, SE17, SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, W1, W2, W3, W4, W6, W8, W9, W10, W11, W12, W14, WC1, WC2.

Standard International Delivery:

We offer free international shipping on all orders worldwide.

Delivery Lead times for the following countries, as a Whole: 
Europe - Up to 3 working days
USA - Up to 4 working days
Rest of World - Up to 6 working days

Excludes: Brazil, India, Indonesia, Kuwait, Malaysia, Mexico, Russia, Switzerland and Portugal - due to custom restrictions in place for Precious Metals.

*Global Deliveries sent via Fedex or DHL.

We offer free international shipping on all orders worldwide.

Excludes: Brazil, India, Indonesia, Kuwait, Malaysia, Mexico, Russia, Switzerland and Portugal - due to custom restrictions in place for Precious Metals.

All the delivery

Further Information

Our Offices are closed over the weekend. Orders placed on Saturday/Sunday will be processed the Next Working Day.

Orders may be subject to security checks, which can cause delays in the processing of orders. We may need to contact you to carry out these security checks – if we are unable to reach you using the contact details provided it will delay the despatch of your order.

Parcels will need to be signed for in person. Please ensure the delivery address is an address where you will be at the time of delivery (home or work). If someone is not present at the time of delivery, our courier company will leave a calling card and you will be able to reschedule your delivery for a more convenient time.

Parcels with a business address chosen will be delivered to the designated delivery place at the chosen business address, not directly to the recipient.

Orders Outside of UK

We are partnered with Global-e, who are a third-party service acting as your seller-on-record, allowing us to ship to destinations all around the world. After completing your Astley Clarke purchase, you will notice that your payment method is charged by **Global-e// Astley Clarke**, and your purchase is subject to Global-e's terms and conditions and privacy policy (which will be clearly presented in checkout before you place your order).

You can contact Global-e or write to them at 45 Leather Lane, London, EC1N 7TJ, United Kingdom.

If you have placed an order for delivery outside of the UK, you can track the progress of your order here.

Unfortunately due to newly imposed duties and taxes on higher value items there is a spend limit for shipments to Turkey of EUR150. We apologies for any inconvenience this causes

Returns & Exchanges

All jewellery, excluding personalised items, returned within 30 days of purchase is eligible for a refund or exchange.

Unfortunately we are not able to refund or exchange items personalised with engraving.

We offer FREE returns for the following countries:

Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, UAE, UK, USA.

For more information about international returns, please visit Returns & Exchanges.