Free Shipping* & Duty Paid for the US & Canada
Fast International Shipping
US & Canada Shipping Options
- Free Shipping for order over $250, otherwise it is charged at $24.95. 3-5 working days * - info
Please be aware that all shipments need to be signed for, so do ensure there will be someone at the shipping address.
Any Questions?
Please call our Customer Service team on 1-855-278-5392 (ASTLEYC), Monday to Friday, between 9am and 6pm (GMT). Outside these hours, please leave a message and we will return your call the next working day.
Alternatively, email Customer Service on customerservice@astleyclarke.com
Visit Our London Showroom
If you are in London the Astley Clarke Showroom opening hours are:
Monday to Thursday - 9am-6pm (GMT)
Friday - 9am-5pm (GMT)
Closed Saturdays
Please feel free to visit us, no appointment is necessary, however, if there is a particular piece of jewelry you would like us to have ready, we recommend you contact us before you arrive.
The Astley Clarke Showroom
6 Junction Mews, London W2 1PN
Returns
You will be responsible for arranging to have the item(s) returned to us, and for any costs incurred including delivery, tax and duty payable. Click here for further information
US & Canada Shipping Service
Please allow 3-5 working days for your delivery which is FREE over $250, otherwise it is charged at $24.95.
All orders are exclusive of local taxes and duty.
Further Information
Parcels will need to be signed for in person. Please ensure the shipping address is an address where you will be at the time of shipping (home or work). If you are not present at the time of shipping, our courier company will leave a calling card and you will be able to reschedule your shipping for a more convenient time.
To check on the status of an order or verify shipment, please call 1-855-278-5392(ASTLEYC)
Transactions are processed in U.S. Dollars.
Please note, we may need to contact you to carry out security checks – If we are unable to contact you using the number given it may delay your order being processed.
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