Can I use my code on a sale item?
Our discount codes (%) are not valid in conjunction with any sale items.
How do I use an Astley Clarke gift card?
If you have been lucky enough to receive an Astley Clarke gift card, you can redeem this when you place an order online. Simply enter the 12 digit voucher code into the Promotional Code box in your basket. If you have more than one voucher to use, please give our team a call on +44 (0)20 7706 0060 as we will need to finalise this over the phone with you.
Can I use my gift card and a discount code on the same order?
If you would like to redeem a gift card and apply a valid discount code at the same time, please call the personal shopping team on +44 (0)20 7706 0060 as your order will need to be finalised over the phone.
Why isn't my discount code working?
If you hold a valid discount code, simply enter it into the Promotional Code box at the checkout and click on 'Redeem' for the discount to be applied. If the code is not accepted, you may want to check your spelling and try again. If you continue to have problems, it may be because the code you are trying to use is invalid or expired. In this case, please send an email to email@example.com so that we can assist further.
Do you offer a press discount?
If you have a Marketing or PR enquiry please send an email to firstname.lastname@example.org and our team will be happy to assist you further.
How do I sign up for a birthday treat?
By signing up to receive our newsletter and entering your date of birth you will be eligible to receive an annual birthday treat.
Do you have any discount codes available?
To receive alerts for our upcoming sales and events, please sign up to our newsletter.