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A World of Service at Astley Clarke

Please contact +44 (0) 207 706 0060 or email Customer Service

FREE STANDARD UK DELIVERY

Delivery SummaryOrder BeforeReceived by you ... £
Standard UK 2-3 working daysFREE
Next Day3pmNext Day (excl. Sat/Sun and Bank Holidays) ** £9.95
London Evening1pm6pm - 10pm *** £12.95
London Same Day1pmSame Day *** by 6pm£20.00
European Delivery3-5 working days£12.95
International Delivery3-5 working days£19.95

** Please note that orders placed after 3pm Friday will be delivered on the following Tuesday. Orders placed prior to a Bank Holiday weekend will be delivered two days after the Bank Holiday.

*** Orders must be received and payment cleared by 2pm. London Same Day/ Evening delivery is not available on Saturday, Sunday & Bank Holidays.

Free Returns: To return or exchange an item please email us at returns@astleyclarke.com or call us on +44 (0) 207 706 0060 within 14 days of receiving your order.

Full delivery details

Please be aware that all deliveries need to be signed for, so do ensure there will be someone at the delivery address.

The European and International delivery options become available once you select a non-UK country as part of the delivery address. Please note that orders may be subject to security checks, which can cause delays in the processing of orders. We may need to contact you to carry out these security checks – if we are unable to reach you using the contact details provided it will delay the dispatch of your order.

Standard UK Delivery: FREE

UK orders using the standard delivery option will arrive within 2-3 working days.

Next Day UK Delivery: £9.95

UK Orders placed before 3pm will arrive next day (Monday to Thursday - excluding Bank Holidays).

Orders placed after 3pm Friday will be delivered on Tuesday.

London Evening: £12.95

Our London Evening service is available for these London Postcodes:

E1, E2, E3, E4, E5, E6, E7, E8, E9, E10, E11, E12, E13, E14, E15, E16, E17, E18,
N1, N2, N3, N4, N5, N6, N7, N8, N9, N10, N11, N12, N13, N14, N15, N16, N17, N18, N19, N20, N21, N22,
W1, W2, W3, W4, W5, W6, W7, W8, W9, W10, W11, W12, W13, W14, WC1, WC2,
EC1, EC2, EC3, EC4,
SE1, SE2, SE3, SE4, SE5, SE6, SE7, SE8, SE9, SE10, SE11, SE12, SE13, SE14, SE15, SE16, SE17, SE18, SE19, SE20, SE21, SE22, SE23, SE24, SE25, SE26,
SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, SW13, SW14, SW15, SW16, SW17, SW18, SW19, SW20,
NW1, NW2, NW3, NW4, NW5, NW6, NW7, NW8, NW9, NW10, NW11

Orders must be received and payment cleared by 2pm. Same Day deliveries are dispatched as a priority.

London evening is not available on Saturdays, Sundays and Bank Holidays.

Same Day London Delivery: £20

Our Same Day London Courier service is available for these London Postcodes (see above).

Orders must be received and payment cleared by 1pm. Same Day deliveries are dispatched as a priority.

London Same Day delivery is not available on Saturdays, Sundays and Bank Holidays.

European Delivery Service: £12.95

Delivery to European countries will take 3-5 working days.

International Delivery Service: £19.95

Please allow 3-5 working days for international delivery.

Non-EU orders are exclusive of VAT. VAT (20%) is removed from your order at checkout.

The following countries are exempt from duty: Canada and USA

Please note that any duty and taxes that may be levied in the country of destination are the responsibility of the customer.

Further Information

Parcels will need to be signed for in person. Please ensure the delivery address is an address where you will be at the time of delivery (home or work). If you are not present at the time of delivery, our courier company will leave a calling card and you will be able to reschedule your delivery for a more convenient time.

Please note, Parcels with a business address chosen will be delivered to the designated delivery place at the chosen business address, not directly to the recipient.

To check on the status of an order or verify shipment, please call +44 (0) 207 706 0060

Transactions are processed in pounds sterling.

© Astley Clarke Limited 2014