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A World of Service at Astley Clarke

Please contact +44 (0)20 7706 0060 or email Personal Shopper

FREE DELIVERY & RETURNS

Christmas Deliveries

Tuesday 16th December to Monday 1pm 22nd December
All UK orders are dispatched Next Day Delivery free of charge to ensure your order arrives safely in time for Christmas

Thursday 18th December
Last Day for International Orders must be placed by 12am EST for guaranteed Christmas Delivery

Tuesday 23rd December
All UK orders are dispatched Next Day Delivery free of charge but cannot be guaranteed to be delivered in time for Christmas

Wednesday 24th December
London Same Day orders placed before 11am available free of charge. Available for selected postcodes only. See the full list >

Full delivery details

Please be aware that all deliveries need to be signed for, so do ensure there will be someone at the delivery address.

Delivery SummaryOrder BeforeReceived by you ...£
Next Day1pmNext Day (excl. Sat/Sun and Bank Holidays) **FREE
London Evening1pm6pm - 10pm ***£12.95
London Same Day1pmSame Day *** by 6pm£20.00
European Delivery3-5 working days£12.95
International Delivery3-5 working days£19.95

** Please note that orders placed after 3pm Friday will be delivered on the following Tuesday. Orders placed prior to a Bank Holiday weekend will be delivered two days after the Bank Holiday.

*** London Same Day/ Evening delivery is not available on Saturday, Sunday & Bank Holidays.

The European and International delivery options become available once you select a non-UK country as part of the delivery address. Please note that orders may be subject to security checks, which can cause delays in the processing of orders. We may need to contact you to carry out these security checks – if we are unable to reach you using the contact details provided it will delay the dispatch of your order.

Next Day UK Delivery: FREE

UK Orders placed before 3pm will arrive next day (Monday to Thursday - excluding Bank Holidays).

Orders placed after 3pm Friday will be delivered on Tuesday.

London Evening Delivery: £12.95

Available for selected postcodes only. See the full list >

Orders must be received and payment cleared by 2pm. Same Day deliveries are dispatched as a priority.

London evening is not available on Saturdays, Sundays and Bank Holidays.

London Same Day Delivery: £20

Available for selected postcodes only. See the full list >

Orders must be received and payment cleared by 1pm. Same Day deliveries are dispatched as a priority.

London Same Day delivery is not available on Saturdays, Sundays and Bank Holidays.

London Same Day & Evening Delivery

Please note: Our London delivery services are available for these London Postcodes:

E1, E2, E3, E4, E5, E6, E7, E8, E9, E10, E11, E12, E13, E14, E15, E16, E17, E18,
EC1, EC2, EC3, EC4,
N1, N2, N3, N4, N5, N6, N7, N8, N9, N10, N11, N12, N13, N14, N15, N16, N17, N18, N19, N20, N21, N22,
NW1, NW2, NW3, NW4, NW5, NW6, NW7, NW8, NW9, NW10, NW11,
SE1, SE2, SE3, SE4, SE5, SE6, SE7, SE8, SE9, SE10, SE11, SE12, SE13, SE14, SE15, SE16, SE17, SE18, SE19, SE20, SE21, SE22, SE23, SE24, SE25, SE26,
SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, SW13, SW14, SW15, SW16, SW17, SW18, SW19, SW20,
W1, W2, W3, W4, W5, W6, W7, W8, W9, W10, W11, W12, W13, W14,
WC1, WC2

European Delivery Service: £12.95

Delivery to European countries will take 3-5 working days.

International Delivery Service: £19.95

Please allow 3-5 working days for international delivery.

Non-EU orders are exclusive of VAT. VAT (20%) is removed from your order at checkout.

The following countries are exempt from duty: Canada and USA

Please note that any duty and taxes that may be levied in the country of destination are the responsibility of the customer.

Further Information

Parcels will need to be signed for in person. Please ensure the delivery address is an address where you will be at the time of delivery (home or work). If you are not present at the time of delivery, our courier company will leave a calling card and you will be able to reschedule your delivery for a more convenient time.

Please note, Parcels with a business address chosen will be delivered to the designated delivery place at the chosen business address, not directly to the recipient.

To check on the status of an order or verify shipment, please call +44 (0)20 7706 0060

Transactions are processed in pounds sterling.

Returns

Free Returns: To return or exchange an item please complete the Returns Form (which is included in your delivery) and enclose it with the item(s) to be returned. Free UK return labels are included with your delivery. Click for more information on returning or exchanging items.

© Astley Clarke Limited 2014